FAQs

Think of your favourite film, now imagine you could star in that film! Escape Rooms are an immersive adventure into fully interactive themed environment where you and your team are the stars and you have an objective to complete a mission, solve a mystery or embark on an adventure! Each theme requires teamwork and communication to solve a variety of different puzzles, deduce logic and complete activities!

You can find us on Crabble Hill in the old Paper Mill, the same building as Snap Gym and Co-op but our entrance can be found on the main road. We are opposite the Malcolm Waite Garage just along from the Buckland Bridge bus stop. There is a website that helps you pinpoint exact locations called "what3words.com", you can find us at ///shop.help.crazy

Unless you've booked a clearly marked horror room it will not be scary. We promise.

All our rooms feature theme appropriate lighting, if you need a torch we will provide you with one so there's no need to worry about the lighting levels!

No. Never. We do not lock our doors and there is always a clear means of exit.

Something comfortable and easy to move in. You may need to get down on your hands and knees at points!

Absolutely not! All our rooms are privately hired. No matter the size of your group you will be alone for your allocated slot.

Please try to arrive 15 minutes before your booked session for your briefing and introduction. Your timer begins from your game start time, if you are running late please call us as soon as possible and we will do our best to accommodate you.

Please be advised this may mean a reduced gaming time.

Unfortunately if you are more than 10 minutes late for your game start time, and you haven't contacted us, your booking will be marked as a no-show. This will not be subject to any refund.

We respectfully ask that you refrain from any photographs or videos of our rooms. The games rely on immersion and surprise. We will take a photograph following your game.

We most certainly do! You can purchase these at https://theescapegoat.ertempus.net/vouchers

Your booking is for 60 or 90 minutes, depending on the game booked but you will need to allow for a 10-15 minute briefing beforehand. Also, we encourage you to stick around for a debriefing and a chat with the team afterwards, we'd love to hear your thoughts!

We advise to arrive 15 minutes prior to your game start time, to allow for your immersion briefing. This isn't as intense as it sounds! It gives your Games Master time to answer any questions, give you some handy tips and pointers, get through the health and safety key points and get to know you a little bit so as to ensure you get the most from the experience.

Our doors will be unlocked 15 minutes before your game start time.

There is lots of parking around. The Cooperative shop just around the corner offers a large carpark and there are plenty of spaces around on Crabble Hill road and adjacent side roads.

Any age restrictions will be listed by game in the description but if you're unsure give us a call on 01304 790224  or email at info@theescapegoat.co.uk.

All under 16's require an over 18 year old on site at all times.

Before you can proceed to making a booking you must check a box confirming : I confirm I have read all terms and conditions and once booking is made I am aware of the no refund policy.

At The Escape Goat, we operate a strict no-refund policy.